If you are collecting payments from clients by Direct Debit and wish to use CareMaster to generate CSV files for uploading to your bank, you will need to follow the instructions given in Direct Debit Output andSales Invoice Payment Methods to set up the relevant payment methods and then assign them to the specific Charge Templates you wish to include.
To run the process for creating a Direct Debit CSV file, click on the "Reports" tab to bring up the list of options and then select "Invoicing & Financial" followed by "Sales Invoice Direct Debit CSV File" from the menu options list.
The "Sales Invoice Direct Debit CSV File" screen will open.
Enter the required date range and select the home you wish to work with, then click on "OK" to continue.
The following information screen will then appear.
This gives the details about where the created file has been saved. Browse to the location given to find the file and upload to your bank. If the fields within the report need to be in a different order, this can be done by editing the template file in the Design function. If you are unsure about how to do this, please Contact Us.
