In a multi-user environment you may occasionally find that a particular area of the program is inaccessible. This usually happens when a user doesn't exit the program correctly. If this happens the following error message will appear: "Cannot do this - another user is currently performing this task".
This problem can be resolved by using the following procedure.
Click on the "Utilities" tab to bring up the list of options and then select "Clear Multi-User Locks" from the menu options list.
A confirmation screen will appear.
Click on "Yes" to continue or "No" to cancel. If you proceed with this option you will then see the following screen.
Click on "OK" to finish, you will now be able to access the previously locked area of the program.
