If you are a Xero Accounting user and also wish to make use of the CareMaster Direct Debit Output facility, this feature allows you to enter bank details against each Customer account manually.
Go the the "Utilities" menu and select "Amend Xero Sales Ledger Bank Details" from the list of options.
The "Amend Xero Sales Ledger Bank Details" screen will be displayed.
This screen displays a list of customer accounts that have been imported from Xero. There are three additional columns: "DD Bank Acc No", "DD Bank Acc Name" and "DD Bank Sort Code", enter the relevant information into each of these fields and then tab on to the next line.
Within Xero, the bank sort code and account number are held in one field. If you have entered these details into Xero they will appear in the "DD Bank Acc No" field when imported into CareMaster. To correct this, Click on the "Separate Bank A/c Details" button at the top right of the screen. You will then see the following screen.
If you click on "Yes" the Sort Codes will be stripped out of the account number filed and transferred to the sort code field.
At the top left of the screen there is a "Search" button to help find a particular Customer record. Click on the button and this search screen will appear.
Type your search word into the "Field Value" box at the top then if it is case-sensitive tick the Search Type box. Next select whether you are looking for an "Exact Match", Partial Match at Beginning" or "Partial Match Anywhere". Finally select which field you wish to search in from the drop-down list at the bottom.
You can then use the "First" and "Next" buttons to move through any instances of a match until you find the record you are looking for.
